Functional Consultant – Microsoft D365 F&O

Company: Orix Corporation
Location: New Delhi (Moti Nagar)
Employment Type: Full-Time, Permanent
Experience Required: 0 – 5 years
Salary Range: ₹6 – ₹15 LPA
Openings: 1

Job Description:

Orix Corporation is hiring a Functional Consultant to support Microsoft Dynamics 365 F&O applications across its financial services operations. The ideal candidate will provide application support, manage incidents, drive resolution of user issues, and participate in system testing and deployment.

Key Responsibilities:

• Application Support: Deliver functional support for Microsoft Dynamics 365 Finance and Operations (F&O)

• Issue Resolution: Investigate, troubleshoot, and resolve issues with minimal disruption to business

• Incident Management: Handle service requests and incidents within SLA timelines, ensuring thorough documentation and escalation

• Cross-Functional Collaboration: Work with internal teams and vendors to identify root causes and implement fixes

• Testing and Deployment: Assist in testing application upgrades, patches, and new feature rollouts

• Documentation: Maintain updated documentation of configurations, issue resolutions, and FAQs for end users

• Knowledge Sharing: Train and assist users in effective utilization of the system

• Process Improvement: Identify and suggest enhancements to improve efficiency in application support

• Compliance: Ensure all support activities meet organizational security, compliance, and data privacy standards

• Reporting: Generate incident and performance reports highlighting trends, root causes, and improvements

Preferred Candidate Profile:

• Education:

  • MBA/PGDM (Any Specialization) or Chartered Accountant (CA) preferred

• Domain Knowledge:

  • Functional expertise in Taxation is desirable

• ERP/Technical Skills:

  • Experience with D365 Finance & Operations

  • Familiarity with ERP implementation and support workflows

  • Microsoft Dynamics AX or D365 Functional knowledge

Role Details:

Role Title: Functional Consultant
Department: Consulting
Role Category: IT Consulting
Industry Type: NBFC (Non-Banking Financial Company)

Key Skills:

D365, ERP Implementation, Microsoft Dynamics AX, F&O, Taxation, Incident Management, Functional Support

How to Apply:

Visit the official website or career section of Orix Corporation:
https://www.orix.co.jp/grp/en/newsroom/