Global Microsoft Dynamics Manager (D365-F&O)
- Bengaluru
Job Description :
Company: Songwon Specialty Chemicals India
Location: Bengaluru
Experience Required: 12 – 15 years
Salary Range: ₹18 – ₹25 LPA
Job Type: Full-Time, Permanent
Industry: Chemicals
Department: IT & Information Security
Openings: 1
About the Company:
Songwon Specialty Chemicals is a global leader in specialty chemicals, known for innovation, sustainability, and delivering high-performance solutions. Headquartered in South Korea, Songwon operates across global markets with advanced production facilities and a customer-centric approach.
Role Overview:
We are seeking a skilled and proactive Global Microsoft Dynamics Manager (D365-F&O) to lead and manage enterprise-wide ERP projects and support functions. This role requires deep technical expertise in Microsoft D365, international project experience, and the ability to drive continuous improvements across the organization’s operations.
Key Responsibilities:
Drive and support Dynamics D365 implementation, enhancements, and rollouts globally
Provide Level 1 & 2 support for D365 F&O users across multiple locations
Serve as an internal ERP consultant, collaborating with business and IT teams
Develop and update end-user training documents and conduct training sessions
Ensure SLA-based resolution of ERP issues and support tickets
Handle and document change requests with clear functional design specifications
Maintain alignment with ISO, ICS, and internal compliance standards
Coordinate with development teams and external partners
Required Skills & Qualifications:
Bachelor’s degree in Engineering (B.E./B.Tech) or relevant discipline
12–15 years of total experience with at least 5+ years in D365 F&O
Strong understanding of ERP systems, SQL, Power BI, and business workflows
Global project management exposure, preferably in the chemical industry
Excellent analytical, documentation, and interpersonal skills
Strong command of English (written and spoken)
Willingness to travel internationally (up to 30%)
Preferred Attributes:
Experience preparing Functional Design Documents (FDD)
Hands-on involvement in international ERP implementations
Proven ability to deliver projects independently
Knowledge of ITSM, ITIL practices, and global IT service environments
Work Location:
Bengaluru, India (Head Office)
Manufacturing Unit Address:
GIDC Industrial Estate, Panoli
Plot No 26 – 28-B
Ankleshwar, Bharuch, Gujarat – 394116, India
Contact for Applications & Inquiries:
Phone: +91 89800 47411 / +91 89800 47451
Email: indiasales@songwon.com