Company: Cvent
Location: Gurugram, India
Work Type: Hybrid (Full Time, Permanent)
Experience Required: 5–7 years (2–4 years as Scrum Master or Agile Coach)
Salary: Not Disclosed
Department: Project & Program Management
Role Category: Technology / IT
Industry Type: Software Product

Job Description

The Scrum Master (SM) at Cvent plays a key role in enabling Agile excellence. As a servant leader to 2–3 sprint teams, the SM facilitates team ceremonies, resolves impediments, promotes continuous improvement, and drives agile best practices. This position requires technical aptitude, collaboration across cross-functional teams, and a strong focus on delivery and team dynamics.

Key Responsibilities

• Establish and maintain sprint cadence for multiple sprint teams

• Facilitate Sprint Planning, Daily Stand-ups, Sprint Reviews, Backlog Grooming, and Retrospective meetings

• Publish committed sprint objectives and ensure visibility to stakeholders

• Coordinate with Product Owners to maintain and prioritize the team backlog

• Manage team dependencies and escalate blockers or risks

• Encourage collaboration between Architects, UX, QA, and Development teams

• Facilitate Scrum of Scrums and cross-team coordination

• Promote Agile best practices and help teams achieve self-organization

• Drive continuous improvement initiatives through metrics and retrospectives

• Coordinate support for production issues and SLA adherence

• Track team performance metrics such as velocity, sprint burndown, and throughput

• Communicate sprint progress and health to leadership and stakeholders on a fixed cadence

• Assist with PI planning and estimation processes when needed

• Coach and mentor teams on Agile methodologies and Scrum principles

Candidate Requirements

• 5–7 years of technical experience, with 2–4 years as a Scrum Master or Agile Coach

• Proficient in Agile concepts like velocity, burndown, backlog tracking, and task definition

• Solid understanding of Scrum, Kanban, and other Agile methodologies

• Strong leadership, conflict resolution, and analytical skills

• Experience using Jira, Confluence, and other Atlassian tools preferred

• Working knowledge of project and sprint planning, estimation, and risk management

• Situational awareness to detect and respond to team issues before escalation

• Effective written and verbal communication skills

• Experience with enterprise-scale Agile development is preferred

• Experience with PI planning and project management is a plus

Educational Qualifications

• UG: B.Tech/B.E. in any specialization

• PG: M.Tech / MCA in any specialization

Application Details

• Website: https://careers.cvent.com

• Contact Details: Not explicitly provided on the job listing; refer to the official careers site for updates.