Scrum Master – Senior Analyst

Company: The Cigna Group
Location : Karnataka, India
Experience Required: Proven experience as a Scrum Master in an Agile environment
Salary/Compensation: Competitive compensation package (as per experience)
Employment Type : Full-Time
Industry Type : Healthcare / Health Insurance / IT Services
Department : Agile Delivery / Product & Technology
Role Category : Agile / Scrum Management

Job Description:

The Cigna Group is undergoing a large-scale global Agile transformation and is seeking an experienced Scrum Master – Senior Analyst to support high-quality and timely delivery of product development and technical initiatives. This role focuses on servant leadership, Agile coaching, and enabling teams to become high-performing, self-directed, and continuously improving within a global enterprise environment.

Key Responsibilities:

• Facilitate Agile ceremonies including sprint planning, daily stand-ups, retrospectives, and backlog refinement
• Ensure adherence to Scrum principles and Agile best practices
• Coach teams on Agile values, principles, and self-management
• Support Product Owners in backlog management, prioritization, and forecasting
• Help teams establish realistic delivery commitments at a sustainable pace
• Remove impediments and shield teams from external disruptions
• Manage dependencies and promote cross-team coordination
• Foster a culture of continuous improvement and high performance
• Act as a change agent supporting Agile maturity and learning culture
• Track and maintain Agile metrics related to progress, quality, and value
• Participate in Agile communities of practice and Scrum Master forums

Required Skills:

• Strong expertise in Scrum practices and Agile methodologies
• Certified Scrum Master (CSM) or equivalent certification
• Experience with SAFe (Scaled Agile Framework)
• Excellent communication, facilitation, and conflict resolution skills
• Strong problem-solving and decision-making abilities
• Ability to work with cross-functional and matrixed teams
• Solid understanding of IT concepts, architectures, and standards

Preferred Skills:

• Experience in software development or IT project management
• Familiarity with Agile tools such as Jira, Trello, or similar
• SAFe certifications (SAFe Agilist, SAFe Scrum Master)
• Experience working in large-scale or global Agile transformations

Education:

No degree specified (Agile / Scrum certifications preferred)

Application Details:

Apply directly via Indeed or through the official careers page:
🌐 https://jobs.thecignagroup.com/us/en